Privacy Policy

Effective October 9, 2026.

Shenzhen Shixiong Technology Co., Ltd. operates Quvelnora and is responsible for the personal information it handles in running this store. Our company address is Room 901, No. 22, Tanluo Villa Area, Huarong Community, Dalang Street, Longhua District, Shenzhen, China. Contact service@quvelnora.com for privacy questions or requests.

Information and sources

We receive contact and delivery details, order and transaction records, account information and messages you provide when shopping or contacting support. Payment providers process payment details; the store receives transaction status and relevant payment records. Do not send complete card numbers or passwords in support messages.

Shopify and service providers also process device and usage information such as IP address, browser details, pages viewed, cookies and interactions with the store. Information may come directly from you, automatically through the website, or from providers supporting payment, delivery, fraud prevention and customer service.

Why information is used

Information is used to operate accounts and carts, process purchases, arrange fulfillment and returns, communicate about orders, respond to support, protect the service against fraud, meet legal obligations and improve the shopping experience. Marketing messages are sent according to your choices and applicable law. Where a legal basis is required, processing may rely on performing a contract, legal obligations, legitimate interests or consent, as applicable.

Service providers and disclosure

Relevant information is shared with Shopify, payment processors, delivery services, technical providers and other providers needed to operate the store. We may also disclose information where law requires it, to protect lawful rights or in connection with a business transfer subject to appropriate protections. We do not claim to use a particular advertising pixel unless it is actually configured.

Shopify services

Shopify hosts the store and processes information to provide and improve its services. Shopify Network Intelligence is enabled for this store. Shopify may combine information from your interactions with this store and other merchants to provide and improve services, personalization and advertising under Shopify’s own privacy terms and the applicable privacy choices. Learn about Shopify’s processing and related choices at Shopify’s consumer privacy policy and Shopify’s privacy portal.

Cookies and marketing choices

Necessary cookies support functions such as cart, checkout and security. Optional analytics or marketing technologies are subject to the choices and regional rules applied through the store’s privacy controls. Where displayed, use Accept, Reject or Manage in the cookie banner. You can also visit Your Privacy Choices or email us. Unsubscribe links in marketing emails let you stop those messages; transactional messages may still be sent.

Retention and security

Information is retained for as long as reasonably needed for orders, support, accounts, legal recordkeeping, fraud prevention and dispute resolution, then deleted or de-identified where appropriate. Retention depends on the information and applicable requirements. We use reasonable organizational and technical safeguards, but no system can guarantee absolute security.

International processing

Shopify and providers may process information outside your country, including in places with different privacy laws. Applicable safeguards and lawful transfer requirements apply where required. Contact us for information about a transfer relevant to your request; this policy does not assert that a particular transfer mechanism has been independently verified.

Your rights and requests

Depending on applicable law, you may request access, correction, deletion, a copy or portability, restriction, withdrawal of consent, or an opt-out of sale, sharing or targeted advertising. Use the privacy choices page or email us. We may reasonably verify a request and the authority of an agent. We respond within the period required by applicable law and do not penalize you for exercising rights. A recognized Global Privacy Control signal is handled through Shopify’s applicable regional privacy settings.

Children and complaints

The store is intended for general shopping by adults. We do not knowingly solicit children’s personal information. A parent or guardian may contact us about information supplied by a child. If you have a complaint, email us; you may also contact the relevant supervisory authority where available or appeal a decision as provided by applicable law.

Changes

Updates will be posted with a revised effective date, with additional notice when required. External sites linked from the store have their own privacy practices.